QUALITY YOU CAN SEE.
If you aren't familiar with the steps involved, ordering t-shirts can seem like a confusing and intimidating process. We strive to make the entire experience easy. Below is a brief run-through of how we operate and what you can expect from the time you begin your order to the time you pick up your custom printed shirts.
Pricing: Pricing is based on 3 things - the number of shirts you order, the number of ink colors we print and the number of print locations on the shirt. The more shirts you order, the better your price per shirt will be. We have price breaks for higher quantities. The more ink colors in your designs and the more print locations on the shirt will drive the cost per shirt up.
Placing an Order: We will accept orders in person at our shop or by email.
Artwork: Once you contact us with your design idea either by coming in our shop or by email, we will ask you if you will be providing the artwork or if we need to create the artwork for you. If you are planning to provide the artwork, we will need it in a vector format such as .eps, .cdr or .ai. If you need for us to create the artwork for you from a print out, sketch or jpg image, we will begin working on your artwork to create a proof. We will email the proof to you for approval or for changes to be made per your request. Depending on the complexity of your design, artwork charges may apply. However, if the design is relatively simple, we do not charge for this service. This will be determined before any artwork is started.
After Approval of Artwork: After you have received the proof and have given your approval for us to "go to print", we will print your shirts per your order. We count every order three times before it leaves our shop - once when we receive the blank shirts from our supplier, once before we print them and once after they are printed and we are putting them in boxes. Once your shirts are printed and ready to be picked up, you will receive an email from us indicating your order is complete, along with a copy of the invoice.
Pick 'em Up and Love 'em: Your shirts are ready and you can pick them up at your convenience. It is time for you to see your idea come to life and transformed from paper to finished product. Typically, start to finish, the process can be approximately 2 weeks or less. At the time an order is picked up, we require payment in full unless other arrangements have been made or unless your organization has an account with us.